WorldLink stood up the new technical assistance center (TAC) in under four months. That's almost half the time of other options being considered by the client prior to selecting the WorldLink solution.
The strategic decision to locate the center in close proximity to the client at Richardson, TX, headquarters enabled costs to be reduced significantly. Existing client's technical support resources from Herndon, VA, were relocated to join the new staff in Texas in a larger, upgraded, state-of-the-art facility.
Reduce the time to "Go Live" by 52%, Cut estimated costs by 45% and Develop a scalable training solution on next-generation technology